Pricing, Specifications and Availability Disclaimer
All prices on our web site are subject to change without notice. Prices may also change due to personalize products to different clients. More so, due to unforeseen cost increases of imported products, raw materials, or currency fluctuations. While we make every effort to provide you with the most accurate, up-to-date information, occasionally, one or more items on our website may be incorrectly priced. Where a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information, Interchem shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We are not responsible for customer pricing errors.
All items are subject to availability and some products listed may be non-stock items. We will make our best efforts to inform you as soon as possible if the goods you have ordered are not available or if shipment may be delayed via email or phone.
Interchem reserves the right to change, delete, or otherwise modify the information which is represented without any prior notice. Persons receiving this information will make their own determination as to its suitability for their own purposes prior to use. In no event will Interchem be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this site or the products to which the information refers. All information shown are best approximations. Some variations between picture and product may occur.
We occasionally run promotion prices as incentives or limited time opportunities for qualifying purchases made during the promotional time period. Due to the time sensitive and promotional nature of these events, we are unable to offer price protection or retroactive discounts or refunds for previous purchases in the event of a price reduction or promotional offering.
Privacy Policy
This privacy statement is applicable to Interchem Limited and all its affiliates.
This policy is to respect and protect the privacy of our users.
The Interchem Limited (hereafter referred to as “Company” or “https://interchem.co.tt/“) does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personally identifiable information may be gathered from a contest or sweepstakes registration, the registration process for subscription sites or services and in connection with content submissions, community postings (e.g., chat and message boards), suggestions, voting/polling activities and transactional areas.
Personally identifiable information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to “opt out” of receiving promotional and/or marketing information about other products, services and offerings from the Company and/or any third parties.
While the Company does not anticipate a large number of children accessing our website, we are committed to protecting the privacy of children who use our sites and applications.
https://interchem.co.tt/ is sharing personally identifiable information with Google Analytics (acting as its site traffic gathering agent for this limited purpose) for the sole purpose of gathering statistical data on visitors to the site and the pages viewed by those visitors. If you wish to opt out, visit Google Analytics’ privacy center.
Further, notwithstanding any opt out of promotional information by the user, the Company reserves the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected.
The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the Company’s rights or property, other Company users, or anyone else that could be harmed by such activities. The Company may disclose user information when we believe in good faith that the law requires it.
The Company reserve the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. The Company will provide only aggregated data from these analyses to third parties. Also, users should be aware that the Company may sometimes permit third parties to offer subscription and/or registration-based services through the Company’s site. The Company are not responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing personally identifiable information.
Additionally, users should be aware that when they voluntarily disclose personally identifiable information (e.g., username, e-mail address) on any bulletin boards or chat areas of the Company’s sites, that information, along with any substantive information disclosed in the user’s communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of the Company.
Users also should be aware that non-personal information and data may be automatically collected through the standard operation of the Company’s internet servers or through the use of “cookies.” Cookies are small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user’s system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Users should be aware that the Company cannot or does not control the use of cookies or the resulting information by advertisers or third parties hosting data for the Company. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on the Company’s site.
Upon request, the Company will allow any user to “opt out” of further promotional contacts at any time. Additionally, upon request, the Company will use reasonable efforts to allow users to update/correct personal information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, the Company will use commercially reasonable efforts to functionally delete the user and his or her personal information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions.
The foregoing policies are effective as of October 2021. The Company reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
By using this site, you signify your assent to the Company’s Privacy Policy. If you do not agree to this policy, please do not use our sites. Your continued use of the Company’s sites following the posting of changes to these terms will mean you accept those changes.
If you have questions or concerns regarding this Web site’s privacy statement, contact the Company at https://interchem.co.tt/
As our Company is headquartered in Trinidad and Tobago, we adhere most closely with applicable laws of the Republic of Trinidad and Tobago. If you are concerned about how your personal information is being collected in connection with GDPR, please use this contact information and reach out to the Company at https://interchem.co.tt/
Security Policy
Our Commitment to Website Security
Our secure, password-protected website allows you to view private information (for example, delivery addresses, past orders etc.) and other details online. We use industry-standard firewalls and encryption to protect your information. You need an ID and password to access any online systems that display personal information. Our website features SSL (Secure Sockets Layer) with a digital certificate to enforce a minimum of 128-bit encrypted sessions.
We conduct regular web application vulnerability assessments to ensure all of our externally facing websites/Internet addresses are protected from attack in compliance with industry standards.
Secure Online Payment
We offer an online shopping experience in a very safe environment. Not only are our payment methods flexible, we also help you make secure purchases by a means with which you feel most comfortable.
We accept all credit card transactions using Visa Debit, Visa and Mastercard through our secure online payment gateway First Atlantic Commerce. All our card payments use 3D secure technology and are processed within a global standard PCI Compliant environment to give you extra peace of mind. All transmissions of data on our website are also encrypted using a secure SSL Certificate.
Delivery Policy
Free Delivery
Orders TT $500.00 Vat Inclusive or more would qualify for free delivery (Within Trinidad). Free Delivery is estimated at 1-3 working days. After placing your order, you will be contacted by one of our Reps, who will advise on delivery date.
Deliveries to Tobago will be responded to by our sales team.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfil your order within [5] business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on [Saturdays/Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Delivery Instructions
You can provide special delivery instructions on the notes page of our website.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at 235-2436.
Acceptance of Delivery
It is the responsibility of the customer to ensure that all items received are in good working condition before accepting the delivery.
Questions
If you have any questions about the delivery and shipment of your order, please contact us at 235-2436 or send an email to sales@interchem.co.tt before accepting the delivery.